Frequently Asked Questions

 

Find answers to frequently asked questions below.

 

 

Are your mattresses made from new materials?

➢ Yes. All of our mattresses are made from all new materials. We use only the finest materials in every mattress we manufacture.

 

 

How often should I replace my mattress?

➢ There is no set formula to determine when you need to replace your mattress. We recommend you consider replacing your mattress every five-to-ten years if you are regularly waking up with aches and pains, if you’re having trouble sleeping through the night, or if your mattress looks or feels saggy or lumpy. These are good indications it’s time for a new mattress.

 

 

What's the proper way to turn or rotate a mattress and how often should it be done?

➢ A double sided mattress should be rotated from end to end and then flipped every 3-6 months. Repeat this process every 3-6 months for the life of the mattress.

 

 

When deciding on a mattress, which firmness do you recommend?

➢ Everyone has different needs based on body type, weight and age. One of the many advantages of being a custom mattress manfacturer is that we can design a sleep system to accomodate your specific needs. We encourage you to visit our showroom and "test drive" any of our models to see which mattress supports your body the best.

 

 

Do you offer Pillow Top mattresses?

➢ As pillow top mattresses are inherently flawed by design, we offer plush quilted top mattresses. We found long ago that pill top mattresses will, over time, begin to sag (shows body impressions) and will lose support because the pillow top cannot be stretched and secured properly to the outer edges of the mattress.

 

 

Does Salinas Mattress Company carry memory foam mattresses?

➢ Although we do offer memory foam mattresses, we recommend 100% natural latex foam which offers the same pressure relief and features of memory foam without the discomfort of heat retention.

 

 

How soon can I have my new mattress delivered?

➢ Because every mattress is custom tailored to fit your needs our typical delivery time is 5-10 business days. If you find something in our showroom that you find suits your needs we can deliver your mattress within a day or two.

 

 

What is your policy if I purchase a custom made mattress and am unhappy with the end result?

➢ We offer a 30 night comfort assurance policy to ensure you are completely satisfied with your purchase. Our comfort assurance allows for us to modify the firmness of your mattress at no charge to you. Ultimately, we want you to be completely satisfied with your Salinas Mattress purchase and make every effort to tailor your mattress to fit your body.

 

 

What kind of latex do you use in your mattress making process?

➢ 100% Natural Latex manufactured through the Talalay process

 

 

What are the new regulations on mattresses being fire resistant?

➢ All mattresses must meet national fire standards outlined by the Consumer Product Safety Commission. Salinas Mattress Company uses either a combination rayon-polyester blend or 100% natural wool.

 

 

Do you offer financing?

➢ Salinas Mattress does not offer any financing programs at this time. For your convenience we do accept Visa, Mastercard, Discover and American Express.

 

 

Do you offer a warranty on custom mattresses?

➢ We have various warranty programs. For more details regarding our warranties, click here.

 

 

 

Call us today at 831.424.7473 to schedule a consultation.

 

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